Shipping Policy
๐ฌ๐ง UK Delivery
We currently ship within the United Kingdom only.
All orders are dispatched from the UK and carefully packed to ensure they arrive safely and in great condition.
โฑ๏ธ Order Processing Time
- Orders are processed within 1โ2 business days
- Orders placed on weekends or bank holidays will be processed the next working day
Youโll receive a confirmation email once your order has been dispatched.
๐ฆ Shipping Options & Costs
Shipping costs are calculated at checkout based on your order.
Standard UK Delivery
ยฃ3.49
- Suitable for most small orders
- Delivered via our standard courier service
Parcel Delivery
ยฃ4.99
- Applies to heavier or bulkier items (such as chews or larger tubs)
- Delivered as a small parcel
Large Order Delivery
ยฃ6.99
- Applies to large or multiple-item orders
๐ Free UK Delivery
FREE on orders over ยฃ45
This will automatically apply at checkout.
๐ฌ Delivery Times
Once dispatched, delivery typically takes:
- 2โ4 working days
Please note delivery times are estimates and may vary during busy periods or due to courier delays.
๐พ Order Packaging
We use secure, minimal, and eco-conscious packaging wherever possible to protect your items while reducing waste.
๐ฆ Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
โ Delivery Issues
If your order hasnโt arrived within the expected timeframe, or if there are any issues with your delivery, please contact us at:
๐ง info@pawfecthealth.uk
Weโre always happy to help.
๐ Returns & Damaged Items
If your order arrives damaged or incorrect, please get in touch within 14ย days of delivery, and weโll make it right.
For full details, please see our Returns Policy.
๐ฑ A Note from Us
At Pawfect Health, weโre committed to delivering natural, thoughtfully selected products with care โ from our hands to your dogโs bowl.
Thank you for supporting our small business ๐ถ๐